I) PAYMENT

1. Company Account

You can pay deposit or make a full payment by transfer money at the bank:

COMPANY NAME: Diep Tran Tourist Service & Tradding Ltd company.
ACCOUNT NUMBER:  0011001165070
BANK NAME: Vietcombank
CIF:1057217

2. Send money via Paypal

* Please pay 3 percent more for bank fee if you choose payment by Paypal.

3. Card payment
    
    We accept  VISA, Master, Amex, JCB Card. Please be advised that there is a surcharge of  3% for credit card payment. Kindly follow the following instructions to complete the payment process. After receiving your, we will send you an invoice for your accounting purpose by fax or email.

        * Print out the " Form of Authorisation Letter " and fill out all required information.
        * Please enclose : one copy paper of the credit card both sides and one copy of the passport ( first page) with identity and photo
        * Please fill out the CVV / CVC code which are the three digits on the backside of your credit card.
        *Kindly note that the charge of your card will be appeared as Trekking Travel co, ltd.

    Please send this form to Fax number : (84-4) 39261585 or scan it then send by email to : sales@monkeyislandresort.com
    
    
    Form of Authorisation Letter:

Authorisation Letter

Please fill up as follow:

Cardholder’s name:-----------------------------------------------------------------------------

Credit Card type:       Visa      Master          Amex          JCB       (Please circle)

Card Number:    ------------------------------------------------------ Expiry date:---------

Security code:-----------------------------------------------------------------------------------

Credit card Issuer:----------------------------------------------------------------------------------

Billing address of cardholder:--------------------------------------------------------------------

I agree to pay by my credit card the amount of USD:-------------------------------------

In words:----------------------------------------------------------------------------------------------

Pay for: -----------------------------------------------------------------------------------------------

To: Diep Tran Tourist Service & Trading Ltd company.

      Address: 38 Cau Go Street, Hoan Kiem District, Hanoi

Date:                ----------------------------

Signature:         ----------------------------- ( same as signed on your credit card)

Copy of both side of Card:

II) POLICY

1. Cancellation:

7 days before check in: No fee except fee for transfer money at the bank or Paypal fee.

3 days before check in: 25% fee will be charged on the full amount of the tour price.

within 1 day: Full charge for the tour and 1 night fee for the room booking.

2. Check in/out

Check in: After 13h00 pm
Check out: Before 12h00 am

3. Service charge

Charge 50% for all drink bring into (based on prices of drinks at Monkey Island Resort)